Frequently Asked Questions

No, if you book online then your tickets are sent to the email address that you specified when making the booking. We don’t post tickets.
You can turn up and you will probably get to skate, however if you want to be guaranteed a particular time, particularly on busy days, then we recommend that you book in advance online or by phone.
Children’s tickets are for ages 12 and under. Children must be accompanied by an adult although the adult doesn’t have to skate.
Tickets for Manchester Ice Rink are like cinema tickets, no exchange or refunds, if you cannot make it we suggest that you try and give your tickets to someone else.
Manchester Ice Rink has a special supervised team trained in this area and our rink is suitable for children of about 3 years and upwards. We have a selection of twin blade bobby skates and helmets for small children but suggest you bring your own cycling helmet, gloves and other equipment if you can.
Skates are provided and included in the price. Our largest size is 14.
Manchester Ice Rink is a fully insured event. This is an Ice Rink and there is a strong likelihood that you may fall. You skate at your own risk, we cannot be responsible for injuries sustained as a result of ice skating. If you are a novice skater we recommend you bring gloves, a cycling helmet, knee and elbow pads.
Manchester Ice Rink is located in the Winter Gathering with a wide variety of restaurants and cafes.
There is no charge for entry to the Winter Gathering during the day but there is a cover charge on some nights. Ice Skating tickets allow for free entry at these times.
Parking can be found in car parks around Piccadilly Station.
Yes you are welcome to bring your own skates.
We recommend  helmets, knee pads, elbow pads and wristband while skating, particularly for novice skaters and you are free to bring your own. Gloves we highly recommend and you should bring your own
You are advised to wear warm light clothing if possible. It’s quite normal for there to be some surface water on the ice so bring a change of socks just in case and be sure to wear gloves while skating. This is an outdoors ice rink so bring suitable waterproof clothing if rain is forecast.
Yes, you can call us on 0161 8209718 to make a booking or for more information